Investor support department

You can contact our support operators from this page by using chat below. We also collected some of the most popular answers to your question on this Wiki page.

More details

Recommendations for question forming

  • Use the widget to access support-chat in the right corner
  • Before asking a question, we recommend that you read the answers to the most popular questions. They are all presented below
  • Try to specify what exactly you would like to know
  • Average answer time — 5 minutes
  • Due to high load, response time may take longer.
  • After asking your question in the chat, you can close the site and come back here later (using the same device). The correspondence with support agents is saved, so when you return, you will see both your request and response from support in the chat
  • You can also contact
  • Visionwallet support operator never asks for your personal information and never contacts you from his personal account in social network.